Teams at Ada

Represent Ada as the first point of contact for prospective clients. Run personalized omni-channel outbound campaigns, qualify leads via phone and video, become product expert, use modern sales tools, collaborate with Account Executives, and iterate on prospecting strategies to drive pipeline.

Triage, troubleshoot, localize and escalate complex client issues; deliver technical customer support; assist non-engineering teams with debugging; maintain internal documentation; derive structured feature requirements and bug reports from stakeholder information.