Teams at Activate Group Limited

Clean, wash, vacuum, polish and steam-clean customer and courtesy vehicles to a high standard. Communicate with customers and reception, report incidents, complete fuel and drivers' logs, and follow health and safety and housekeeping procedures.

Estimate vehicle repair costs, conduct visual inspections, manage daily bodyshop production and KPIs, handle customer complaints and warranty claims, prepare manual and system-based estimates, and ensure health & safety and accurate invoicing.

Review vehicle incident estimates to verify damage causation and fair costs, apply customer-specific rates, amend or negotiate estimates, authorize repair work, and value total loss vehicles using Audatex and the case management system.