Teams at The Access Group

Lead a portfolio of strategic customers to drive adoption, ROI, retention and expansion. Own contract compliance, run multi-product in-person QBRs, resolve cross-functional issues, build C-suite relationships, identify upsell opportunities, and deliver service improvement plans to prevent churn.

Lead global delivery of a cloud software platform, manage distributed teams across regions, improve delivery frameworks and ways of working, and collaborate with product, sales and customer teams to drive customer value and commercial performance. Use AI and automation to optimise delivery.

Partner with senior leaders to design and deliver people strategies, lead organisational change, advise on org design, talent and performance, use people data to drive decisions, coach leaders, and collaborate with Employee Success centres to improve culture and employee experience.