Jobs at ABM UK

Provides administrative support for Amazon facilities contracts, including preparing quotations, raising and receipting purchase orders, maintaining compliance and operational trackers, coordinating subcontractors, managing documentation, supporting maintenance scheduling, tracking approvals, and contributing to contract performance and financial reporting.

Provides overnight helpdesk support by receiving, vetting, prioritising, allocating, and tracking reactive engineering requests. Dispatches engineers and contractors based on skills, location, urgency, and service agreements; manages fault closures, SLAs, KPIs, escalations, reporting, audits, and customer communications. The role requires strong organisation, communication, customer service, stakeholder management, attention to detail, and the ability to work under pressure and handle competing workloads.

Leads the implementation, adoption, and scaling of enterprise technology and innovation solutions across the UK and Ireland. Partners with regional leaders and central product, technology, and innovation teams to manage change, training, integrations, pilots, vendor coordination, stakeholder alignment, and performance measurement. Identifies capability gaps, shapes roadmap inputs, validates new solutions, and ensures measurable business value while adapting solutions to local operational and regulatory requirements.

Maintains and repairs commercial vehicles at London Gatwick Airport, working airside and landside on a 4-on, 4-off shift pattern. Responsibilities include safety inspections, MOT preparation, servicing, defect rectification, breakdown response, vehicle diagnostics, documentation, and workshop upkeep. The role requires familiarity with PCV/HGV vehicles, DVSA standards, health and safety procedures, and relevant commercial vehicle mechanical qualifications.

Manages day-to-day relationships with duty-free retail clients across multiple airports. Coordinates account planning, store visits, client meetings, staffing, training, reporting, compliance, budgets, invoicing, and performance improvement. The role requires strong commercial awareness, leadership, organization, communication, analytical skills, project management experience, and a clean driving licence.

Provides administrative, rostering, attendance, and operational support to Heathrow airport passenger assistance teams. Responsibilities include maintaining records, coordinating staffing and training, preparing reports, handling employee and operational queries, liaising with airport stakeholders, and supporting safety, security, quality, and compliance requirements. The role operates on a site-based 4-on-4-off shift pattern in a fast-paced, safety-critical environment.

Provides timely, commercially focused advice on employee relations matters, including discipline, grievances, TUPE, absence, restructuring, and HR policies. Advises managers, supports tribunal responses, maintains case records, updates policies, coaches operational leaders, and partners with HR administration and payroll teams. The role requires strong ER knowledge, sound prioritization, attention to detail, and the ability to manage high-volume work in a fast-paced environment.

Leads the UK&I enterprise applications function, overseeing application operations, governance, lifecycle management, service performance, security, supplier relationships, continuous improvement, and technology-enabled business change. Partners with executives and operational teams to align applications with business needs, ensure operational readiness, manage implementations and transitions, and improve user experience. Develops a high-performing multidisciplinary team and establishes standards for support, configuration, documentation, release management, compliance, and service optimization.

Leads passenger support operations across an airport terminal, managing teams, staffing, performance, compliance, safety, budgets, employee relations, and stakeholder relationships. Drives continuous improvement, service quality, governance reporting, risk mitigation, and operational consistency while collaborating with Heathrow Airport Limited, airlines, subcontractors, and internal teams. The role requires shift work, an airside pass, extensive background screening, a full driving licence, and strong leadership experience in passenger requiring support operations.

Manages supplier onboarding and offboarding, catalogue enablement, procurement system administration, supplier and catalogue data governance, content groups, permissions, testing, and production releases in COUPA and Oracle. Coordinates with Procurement, IT, Operations, global support teams, and suppliers; resolves issues through ServiceNow; maintains trackers and governance logs; supports reporting, training, documentation, and continuous process improvement.

Leads profitable growth and business improvement across technical facilities management services. Develops account growth plans, new market opportunities, client solutions, bids, business cases, and margin improvement initiatives. Partners with senior operational, sales, finance, procurement, and technical teams to convert opportunities, implement changes, track financial benefits, and strengthen commercial capability. Requires strong commercial judgment, P&L understanding, senior client engagement, cross-functional influence, and experience delivering profitable technical services or built-environment solutions.

Administers and optimizes Oracle Fusion HCM across HR modules, maintaining data integrity, workflows, reports, compliance, and audit trails. Provides user support and training, manages bulk uploads, testing, system updates, documentation, and enhancement projects. Partners with HR, IT, BI teams, and vendors to improve processes, reporting, automation, and system adoption across the UK and Ireland.