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In this role, you will work closely with Account Executives to understand customer needs, develop custom demonstrations, manage proof-of-value engagements, and present technical solutions to various stakeholders. Your goal is to build trusted relationships and ensure customer satisfaction throughout the technical journey with Instabase's products.
As a Senior Customer Success Manager, you will drive business value by retaining and expanding enterprise accounts, collaborate with engineering and product teams, manage escalations, and conduct executive briefings, while serving as a trusted advisor to customers.
As a Senior Account Manager at Instabase, you will manage and grow relationships with enterprise customers, defining account and success plans, navigating complex organizations, identifying growth opportunities, leading escalations, and advocating for product improvements to maximize customer value and ensure renewals and expansions.
The Senior Account Executive will achieve sales targets, educate customers on Instabase solutions, develop customer relationships, and collaborate with internal teams to maximize customer value. They will analyze market conditions and competitors to address customer needs effectively.
As an Account Executive at Instabase, you will achieve sales targets by educating customers on the benefits of Instabase solutions, managing relationships with enterprise level clients, and collaborating with internal teams to enhance customer value. You'll navigate complex organizations, monitor market conditions, and leverage insights to improve client business operations.
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