Designs and shapes Atlassian solutions throughout the pre-sales lifecycle, including customer discovery, architecture, workshops, demonstrations, proofs of concept, estimates, RFP responses, and Statements of Work. Advises on Jira, Jira Service Management, Confluence, integrations, migrations, security, governance, configuration, and adoption. Partners with sales and delivery teams to manage risks, define commercially credible scopes, and ensure solutions transition effectively into implementation.