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Manage a portfolio of mid-market SaaS customers as a trusted advisor, drive adoption, retention and expansion, lead strategic account plans and executive reviews, mitigate churn, coordinate across Sales, Product and Services, and contribute Customer Success best practices.

The Advisory Services Practice Lead will design methodology for advisory services, create business and investment plans, lead go-to-market strategies, and manage practice development within M-Files, focusing on AI-driven solutions.

The Consulting Unit Manager leads a team of consultants to ensure customer satisfaction and deliver M-Files solutions while achieving growth targets and managing operations.

The role involves consulting with customers to define requirements, planning system designs, and ensuring high customer value through implementation of M-Files solutions, with opportunity for international project work and continuous development of implementation practices.