The Senior Principal Customer Success Engineer will provide expert technical support to large strategic accounts in the EMEA region, coordinating solutions, and addressing escalations with a focus on Data Compliance products. Responsibilities include on-site and remote assistance, technical advice, and ensuring customer satisfaction while managing high-severity issues efficiently.

The Key Account Manager will be responsible for selling Veritas' Data Resilience portfolio, developing relationships with clients to drive new business, creating account plans to achieve revenue targets, and ensuring opportunities are qualified and accounted for. The role involves engagement with various internal teams and a strong focus on building a network within reseller and distributor partnerships.