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Lead collaborations and design strategies within product teams, focusing on user-centered designs and process improvements. Mentor designers and influence product vision through effective storytelling and best practices in UX design.

The role involves analyzing customer behavior across digital journeys, identifying drivers of activation and retention, and providing actionable insights to improve customer experience.

The Director of Brand Design will lead innovative brand design strategies, mentor a global team, and enhance design systems to elevate Gen's global brand presence.

The Principal Content Designer will drive content strategy and execution for design systems and AI tools, enhancing internal capabilities. Responsibilities include partnering with teams to ensure documentation standards are met, mentoring designers, and ensuring adoption of content practices.