Own the strategy, roadmap, and lifecycle of Navan’s ERP integration products. Manage integrations with NetSuite, Oracle, and SAP; optimize data mappings and automated reconciliation workflows; collaborate with Engineering, Design, FinOps, and Go-To-Market teams; educate internal and client stakeholders; and use metrics and market insights to prioritize product investments.

Own the vision, strategy, roadmap, and execution of Navan’s payments platform, including expense payments, payouts, routing, settlement, reconciliation, banking integrations, and international expansion. Partner cross-functionally to launch scalable, compliant payment capabilities, manage technical complexity and risk, and optimize performance using data and analytics.

Lead product strategy and execution for internal service tools, agent workflows, crisis management, and AI copilots. Evolve the Ava AI assistant for consultants, partner with global engineering and operations, define KPIs (CSAT, FCR, automation), mentor PMs, and build product operations to improve agent productivity and customer experience.