Top Operations Jobs in London

The Senior Lead for High Value Segment at Wise will be responsible for designing and implementing a world-class service model for high-value customers. This role involves leading a team, collaborating with various global functions, and leveraging operational and analytical skills to enhance service delivery.

The role involves leading the Product Risk and Compliance Program at Wise across Latin America, the Middle East, and Africa. Responsibilities include overseeing regulatory compliance, managing risk controls, reporting on compliance health to stakeholders, and engaging with industry regulatory bodies. The head of product risk will also build compliance programs and ensure adherence to local regulatory requirements.

The People Risk and Control Manager at Wise is responsible for developing and managing risk management processes, providing insights and recommendations to improve controls within the People team. This role involves compliance management, overseeing global people policies, managing incidents and risks, and collaborating with various teams to ensure effective governance in a fast-paced environment.

The Senior CRM Manager will lead the B2B CRM strategy at Wise, focusing on customer lifecycle management and stakeholder engagement. Responsibilities include managing communications for product launches, improving customer engagement through data-driven insights, analysing campaign performance, and overseeing email marketing efforts. The role requires strong collaboration with various teams to optimize customer communications across multiple channels.

As a Knowledge Manager at Wise, you'll streamline documentation and knowledge-sharing processes, ensuring product knowledge is accessible and current. You'll collaborate with various teams to address knowledge gaps, implement efficient documentation systems, and drive continuous improvement in knowledge management practices.

The Group Credit Risk Lead will oversee Credit Risk and Counterparty Credit Risk management globally, design and enhance risk frameworks, assess credit risk for products, evaluate creditworthiness of partners and customers, and collaborate with various teams for regulatory compliance and risk assessments. The role involves providing insights and reports to senior management and being a trusted advisor on credit risk decisions.

As the FinCrime Governance and MI Manager at Wise, you will own financial crime compliance governance processes, enhance workload management, design tooling, manage escalations, and create dashboards to track requests and capacity. You will also ensure proper tracking of incidents, develop management information (MI) reports, and provide continuous updates on financial crime risks.