Top Operations & Support Jobs in London

Partner with the CEO office and executive team to lead cross-functional strategic initiatives (growth, cost optimisation, org effectiveness, M&A, IPO readiness). Manage stakeholders, run deep-dives and special projects, prepare business review materials, remove roadblocks, and use data to monitor organizational health and progress.

Manage complex card payment risk operations, design and implement risk strategies, collaborate with global stakeholders, and enhance processes with AI and automation.

Lead strategic projects and initiatives to enhance customer experience, optimize operations, and ensure stakeholder alignment within the Operations Strategy team.

Manage a team of QA analysts to implement operations QA framework, ensuring compliance with regulatory obligations and risk management standards.

As a member of the Issuing Risk Operations team, you will manage complex card payment risk cases, optimize workflows using AI, and collaborate with global partners to enhance fraud detection strategies.