Own day-to-day IT operations for a London receiving center, including network infrastructure, endpoint deployment, physical security systems, access control, IP cameras, vendor coordination, asset management, and end-user support. The role requires onsite troubleshooting, device lifecycle management, onboarding support, connectivity monitoring, documentation, and collaboration with global IT teams. Occasional after-hours and on-call support is required to maintain operational uptime.

The Territory Manager will oversee daily operations for the London Receiving Center, managing a team of 15+, P&L responsibilities, and ensuring operational excellence while collaborating with European and US leadership teams.

Leads daily operations at a UK receiving center, managing staffing, workflow, productivity, quality, service levels, security, and escalations. Supervises, coaches, and develops frontline employees; analyzes operational metrics; drives root-cause problem solving and continuous improvement; maintains SOPs and training materials; supports capacity planning; and ensures safe, secure handling of valuable customer merchandise.