Leads and develops a team of Forward Deployed Engineers delivering complex enterprise implementations across EMEA. Oversees technical discovery, architecture, custom code, AI agents, integrations, automations, data pipelines, migrations, launches, and customer handoffs. Advises senior customer stakeholders, manages delivery risks and staffing, partners with Sales, Product, CX, and Engineering, and establishes scalable delivery standards, hiring practices, quality processes, and reusable technical assets.