Own and deliver enterprise IT systems projects involving identity and access management, SaaS platforms, automation, AI-enabled operations, device trust, self-service IT, and governance. Build integrations and workflows using identity, collaboration, productivity, and service management platforms. Partner with Security and business teams on compliance, audit readiness, platform roadmaps, incident response, troubleshooting, and operational support.

Build and operate high-scale platform infrastructure, including Redis/Valkey, Memcached, Elasticsearch, Kubernetes, and observability systems. Develop operators, automation, CLIs, and self-service tooling; lead capacity planning, migrations, and upgrades; improve reliability, performance, and cost efficiency; investigate production incidents; support on-call operations; and collaborate with engineering teams on system usage, monitoring, and performance.