The Solutions Consultant at mParticle by Rokt collaborates with functional and technical stakeholders to ensure client success in using the mParticle platform. Responsibilities include onboarding customer data, project management, offering technical advice, educating clients on data-driven marketing, and creating content for the knowledge base.

The Technical Services Engineer will collaborate with Customer Success and Engineering teams to provide support for customers using mParticle's SDKs and APIs. Responsibilities include resolving customer issues, providing feedback for product improvement, and assisting in bug fixes and testing. The role requires both customer service and technical skills, mainly focused on problem-solving and effective communication.