Lead product design for payments: define problems, map flows, prototype interactions, and launch features. Act as creative director, mentor designers, align stakeholders, apply research methods, and shape global product strategy and systems.

Lead product design for Airwallex Payments, defining design strategy and executing end-to-end UX for global ecommerce, POS, one-click checkout, and risk/compliance workflows. Manage and grow a distributed design team, embed design early in product strategy, raise UX/UI quality for data-rich interfaces, drive research and validation, and integrate with design systems and platform patterns to support cross-product experiences.