The Data Governance Specialist will ensure data quality and consistency across Customer Care, defining standards, managing data hierarchies, and collaborating with analytics teams to enforce governance and automate workflows.

Serve as the primary data consultant for a business domain, translating stakeholder needs into prioritized data product requirements, conducting lightweight ad-hoc analysis (SQL, Looker), triaging requests, tracking business value and ROI, and enabling teams to self-serve while ensuring data quality, adoption and measurable impact.

As a Privacy & AI Analyst, you'll shape privacy and AI governance, manage operations, ensure compliance, and support privacy by design across teams.