As a Technical Support Engineer at Verkada, you will troubleshoot network, hardware, and software issues, provide design and integration expertise to enterprise customers, communicate technical matters to customers, collaborate with Engineering and Product teams, and contribute to the Knowledge Base.

Lead Technical Support Engineer role at Verkada's London office, responsible for troubleshooting the entire Verkada platform, providing expertise to enterprise customers, communicating technical matters, owning and resolving customer issues, testing new products, writing technical articles, and mentoring team members.

Technical Support Engineer role at Verkada in London, supporting enterprise customers with troubleshooting, design, installation, and configuration of cloud-managed building security products. Collaborate with teams, write technical knowledge base articles, and stay updated on industry technologies. Requires Bachelor's or Master's degree in related technical discipline and 1+ years of professional experience in technical support engineering or IT role.