As an IT Support Engineer (2nd Line), you'll provide operational support for endpoint devices, troubleshooting IT-related problems, provisioning new equipment, managing assets, and assisting with remote support globally. The role involves collaborating with other IT professionals to understand user needs and improve support services.

The IT Support Engineer (2nd line) provides operational support for endpoint devices, conducts asset management, and assists in onboarding new hires. The role involves troubleshooting, configuring, and maintaining hardware and software, as well as participating in new deployments and providing technical support. Strong customer service skills and attention to detail are required.