Located in the UK, the Product Support Specialist at Huntress plays a key role in providing world-class support to customers, ensuring top-tier customer service, and resolving technical issues efficiently. Responsibilities include initial partner support, problem-solving, escalation management, and continuous enhancement of customer service. The ideal candidate is customer-centric, adaptable to changes in a hyper-growth environment, collaborative, disciplined, and has practical experience with Microsoft Windows Operating Systems.