Top Customer Success Jobs in London,
Lead Customer Success Manager responsible for ensuring top-tier customers are successful in adopting Freshworks products, acting as a strategic advisor to enterprise accounts, collaborating with key stakeholders, developing account plans, preparing for successful renewals, building relationships, educating on product adoption, managing risks, creating customer advocates, and collaborating with internal stakeholders.
Lead the customer success efforts by owning customer relationships, developing account plans, identifying expansion opportunities, providing seamless support, and advocating for customer satisfaction and product adoption.
The Customer Success Enablement Lead is responsible for developing and delivering customer success training programs to empower customer success teams. They collaborate with stakeholders, track impact metrics, and optimize customer success processes. The ideal candidate has a strong track record in customer success enablement roles and excellent delivery skills.
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