As a Customer Success Manager, you will focus on managing relationships with UK-based customers, ensuring customer satisfaction and retention, upselling products, and acting as a trusted advisor between clients and internal teams to enhance product usage and renewal rates.

As an Associate Customer Engagement Manager, you will drive product adoption for clients, manage their portfolios, and ensure valuable commercial success by communicating effectively and building trustful relationships. You'll work closely with the Customer Success Manager to implement solutions and support clients through their journey with Trustpilot, all while being proactive and adaptable in a fast-paced environment.