The Agency Customer Success Manager will manage a book of enterprise agency clients, providing consultative advice and helping with product adoption. Responsibilities include partnering with Agency Sales, training agency teams on the Smartly platform, building relationships with agencies and partners, and contributing to the success of Smartly's Agency Customer Success organization.

The Customer Success Manager at Smartly will manage and nurture customer accounts, provide consultative advice, drive product adoption, and maintain strong relationships with customers and platform partners. This role requires understanding of paid social advertising and effective communication skills to align customer marketing goals with Smartly's product value.