The Customer Success Manager at Morningstar will ensure top-tier support for clients using Morningstar Direct, working to enhance service delivery and customer satisfaction. Responsibilities include managing client relationships, facilitating onboarding, resolving issues, and contributing to product improvements and renewals.

The Customer Success Manager will provide high-quality support to clients, ensuring they achieve their goals with Morningstar Direct. Responsibilities include enhancing service delivery, managing client relationships, facilitating onboarding, resolving issues, and driving renewal rates by focusing on client satisfaction.