Top Customer Success Jobs in London,
As an Enterprise Customer Success Manager at Smartcat, your mission is to help users achieve success using the language AI platform. Responsibilities include reaching quarterly objectives, accelerating engagement with users, and uncovering growth opportunities within existing accounts.
The Customer Experience Specialist at Smartcat is responsible for resolving customer requests, engaging with customers via tickets, participating in on-call support, troubleshooting complex issues, and collaborating with internal teams for a top-notch customer experience.
The Suppliers Support Specialist at Smartcat provides high-quality support to freelancers and language service providers with empathy and commitment. Responsibilities include maintaining 100% supplier satisfaction and timely resolution of customer support.
Strategic Customer Success Manager responsible for driving utilization, adoption, and expansion of the language AI platform for global enterprises. Must oversee a portfolio of Strategic Accounts and collaborate with various teams to achieve growth and expansion goals.
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