Top Customer Success & Experience Jobs in London

The CS Solution Architect will bridge customer needs with product vision, optimize HR processes, and lead client conversations to drive adoption of the HiBob ecosystem.

The Cross-Platform Solution Architect will develop expertise in HiBob's ecosystem, addressing customer needs, collaborating with teams, and ensuring scalable solutions for HR processes.

The Strategy and Insights Manager will lead analytics and strategic planning to drive upsell and expansion, owning data insights and influencing cross-functional teams for predictable growth.

The Account Manager will manage and grow a portfolio of SMB customers, focus on driving adoption, and identify upsell opportunities while working closely with CSMs.

The Implementation Manager will lead client implementation projects, ensure alignment of client needs with platform capabilities, and manage project deliverables and timelines.

Manage a portfolio of enterprise accounts, deliver customer success strategies, lead customer engagements, and promote platform adoption for HiBob's HR solutions.

The Customer Success Manager will build relationships, manage client accounts, assess client health, and drive product adoption while ensuring customer satisfaction and retention.

The Senior Customer Experience Specialist will support strategic customers, delivering tailored service, managing requests, and ensuring high satisfaction and retention with HiBob's platform.

The Customer Success Manager drives adoption and engagement for SMB clients through scalable, tech-enabled initiatives and AI-driven tools, ensuring client satisfaction and value realization.

The Learning Services Specialist will manage educational content and certification programs, ensuring quality and timely delivery for HiBob's customers and partners.