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Top Customer Success & Experience Jobs in London
Fintech • Mobile • Payments • Software • Financial Services
Own the technical relationships and long-term health of strategic Wise Platform partners after launch. Troubleshoot complex API, webhook, authentication, database, and integration issues; coordinate incident resolution with Engineering and Support; guide technical migrations and feature adoption; monitor SLAs and integration performance; influence product roadmaps; and develop scalable documentation, tooling, and technical account management processes.
Top Skills:
APIsAuthenticationDatabasesKibanaLogging ToolsLookerMonitoring ToolsObservability ToolsPrometheusSQLWebhooks
Fintech • Mobile • Payments • Software • Financial Services
Lead a Solutions Engineering team to deliver post-sales technical consulting for partners integrating Wise via APIs. Guide architecture and integrations (REST/OpenAPI/OAuth2), design scalable microservice solutions, influence product roadmap, manage partner relationships, mentor team members, and occasionally contribute hands-on to project delivery while supporting partner launches across EMEA.
Top Skills:
MicroservicesOauth2OpenapiRest
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