Top Customer Success & Experience Jobs in London

The Principal Technical Consultant guides clients in implementing ServiceNow's Customer Service Management, ensuring best practices and improving operational efficiency through technical solutions and mentoring.

As a Customer Success Manager, you will support a portfolio of customers by ensuring their success with ServiceNow products, focusing on usage and adoption while resolving issues effectively.

The Client Director will foster executive relationships, lead virtual teams, and drive growth for ServiceNow's largest accounts, achieving financial targets and integrating AI into client workflows.

Lead the development of a Support Account Management Team, guiding team members to enhance customer support experiences and refining processes with data analytics. Advocate for customer issues, engage in sales discussions, and mentor staff to achieve organizational objectives.

The role involves managing customer programs, advising on IT Asset Management, and driving customer success through strategic relationships, problem resolution, and innovative solutions.

As a Customer Success Manager, you will guide a portfolio of customers through their post-sale journey, ensuring they maximize the value of their ServiceNow investment and drive adoption and satisfaction.