Manage up to 20 cybersecurity customers through deployment, adoption, operationalization, and value realization of the Armis Platform. Build success plans, lead technical implementations, monitor account health, drive retention and expansion, conduct business reviews, communicate risks, and advocate for customer needs. Partner with Product, Engineering, Sales, Support, and other teams while validating configurations, use cases, integrations, and security outcomes.

Leads and develops a team of Customer Success Managers serving enterprise and strategic customers. Oversees adoption, engagement, customer relationships, risk management, renewals, expansion, and issue resolution for the Armis Platform. Partners with Product, Sales, Support, and Professional Services to improve customer outcomes, establish scalable success practices, represent customer feedback, and promote long-term value. Requires strong SaaS, cybersecurity, technical implementation, leadership, communication, and process-improvement experience.