Top Customer Success & Experience Jobs in London

The role focuses on pre-sales engagement, demonstrating ServiceNow's Autonomous IT solutions and building relationships with technology leaders to realize their operational potential.

The role involves providing technical consultancy during sales cycles, understanding client needs in the Public Sector, and demonstrating ServiceNow solutions.

Lead resolution of high-visibility global customer situations for Risk products, drive product adoption, mentor implementation teams, gather requirements, run workshops, collaborate with R&D on escalations, and improve implementation methodology. Up to 30% travel.

Drive customer adoption and success for the AI Control Tower by guiding AI governance implementations, supporting EU AI Act compliance, delivering workshops and enablement, providing product feedback, supporting NPI launches, and mentoring partners to scale AICT implementations.

The role involves leading post-sales activities for strategic accounts, ensuring customer success and value realization through AI integration and executive engagement.

The Principal Customer Success Executive drives post-sales transformation, collaborates with executives, mitigates risks, and fosters innovation to ensure customer success and long-term value realization.

As a Senior Technical Accelerator Consultant, you will help clients with ServiceNow solutions, delivering technical accelerators, guiding best practices, and mentoring team members.

The role involves consulting with customers on ServiceNow solutions, supporting sales cycles, leading strategy implementation, and building relationships to drive Expert Services sales while ensuring customer needs are met.

Lead the Expert Services team for ServiceNow, managing consultants to ensure high-quality delivery while supporting sales pursuits and continuous improvement practices.

In this role, you will guide customers on their post-sale journey, ensuring they maximize value from ServiceNow products through strategic relationships and tailored success plans.