Top Customer Success & Experience Jobs in London

Manage the end-to-end renewal process for contracts, driving operational efficiency and collaborating across teams to enhance customer satisfaction and retention.

The Associate Director, AI Success leads customer engagements, ensuring successful adoption of AI-driven marketing strategies, managing executive relationships, and driving business outcomes through data analysis and strategic workshops.

The Senior Customer Success Manager will oversee client renewals and retention, provide strategic guidance, and maintain strong customer relationships for enterprise clients, ensuring excellent customer experience and alignment with company objectives.

Manage client renewals and retention for larger groups, provide strategic guidance, maintain customer relationships, and advocate for their needs to ensure product adoption and satisfaction.

The Services Consultant guides clients during the sales process, managing consulting requests, building expertise in Braze services, and customizing presentations based on client needs.

As a Customer Success Manager II at Braze, you'll own client renewals, drive feature adoption, advocate for customers, and maintain strong relationships while ensuring customer success and satisfaction.

The Strategic Customer Success Manager will manage client relationships, drive feature adoption, analyze product usage, and collaborate with internal teams to ensure customer satisfaction and retention.