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Top Customer Success & Experience Jobs in London
eCommerce • Information Technology • Retail • Software
Own and expand a portfolio of strategic enterprise SaaS accounts across EMEA. Build C-level relationships, develop account plans, drive upselling and cross-selling, manage complex sales cycles, and align customer objectives with Mirakl’s product roadmap. Collaborate with Sales, Customer Success, Product, and Marketing teams to support retention and growth while monitoring industry trends and competitive developments.
Top Skills:
Mirakl Internal ToolsSalesforce
eCommerce • Information Technology • Retail • Software
Manage a portfolio of Mirakl Ads clients to define retail media strategy, lead implementation and onboarding, drive day-to-day campaign optimization, design KPI frameworks, deliver strategic recommendations and workshops, collaborate with BI and product teams, and scale Customer Success processes using AI tools.
Top Skills:
AdtechAi ToolsBi ToolsMirakl AdsMirakl ConnectMirakl NexusMirakl Platform
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