Top Customer Success & Experience Jobs in London

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London, Greater London, England, GBR
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Senior level
Senior level
Cloud • Information Technology • Security • Software
Serves as the primary technical advisor and platform architect for enterprise EMEA accounts. Configures workflows and data architectures, drives platform adoption, advises customers on GRC maturity and AI capabilities, tracks portfolio health, forecasts renewals and churn risk, and supports retention and expansion. Applies European regulatory expertise across GDPR, NIS2, DORA, ISO 27001, and SOC 2. Partners with Sales and Solutions Engineering while mentoring junior team members.
Top Skills: DoraGdprGenerative AiGongIso 27001Large Language Models (Llms)Low-Code/No-Code SaasNis2PlanhatRisk CloudSalesforceSlackSoc 2
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