Top Customer Success & Experience Jobs in London

As a Technical Writer, you'll create product documentation for developer audiences, collaborate with teams, and optimize documentation standards and tools.

As a Complaints Specialist, manage client complaints with empathy, ensuring fair outcomes and compliance with regulatory standards while enhancing the customer experience.

As a Customer Service Specialist, you will be the first point of contact for customers, providing exceptional service and product knowledge, handling queries, and identifying financial opportunities.

The Customer Success Director leads customer success strategies, manages onboarding and adoption processes, and drives metrics for customer health and satisfaction across a diverse client base, focusing on private and public cloud services.

The Travel Account Manager leads client travel program optimizations, focuses on cost savings, and develops strategies in collaboration with stakeholders.

Lead and mentor a user experience research team to design and execute impactful studies, enhance user satisfaction, and drive business outcomes.

As Experience Research Vice President, lead a team to innovate user experience research strategies, mentor professionals, and collaborate cross-functionally to enhance customer engagement and satisfaction through research-driven insights.

The Technical Client Service Associate will provide exceptional support to Neovest customers, troubleshooting technical and business issues and effectively communicating with stakeholders.

The role involves managing client onboarding, providing support, conducting product training, coordinating projects, and enhancing operational models for client success.

The Client Service Specialist manages client transactions, resolves inquiries, monitors cash balances, and promotes additional services, requiring strong communication and financial knowledge.