Top Customer Success & Experience Jobs in London

Responsible for maximizing renewal value of enterprise customers by building relationships, negotiating contracts, and engaging throughout the customer lifecycle. Will analyze data, forecast, and prioritize effectively.

Manage customer success for Cloudflare's Enterprise clients post-sale, ensuring satisfaction and retention by leveraging strong relationships and product knowledge.

Lead Sales Enablement strategy for EMEA, driving sales productivity and aligning programs to business goals. Manage a team, influence cross-functionally, define KPIs, and measure impact of initiatives.

Serve as trusted technical advisor for enterprise customers: onboard, advise on best practices, troubleshoot escalations, drive retention and expansion, share knowledge, and collaborate across sales, support, and engineering. Role requires regular travel to customer meetings and events.

Serve as a trusted technical advisor to enterprise customers, deliver onboarding, drive product adoption and retention, advise on technical best practices, handle escalations, identify expansion opportunities, and contribute to documentation and knowledge sharing while traveling up to 20%.

The Business Development Representative will focus on generating sales pipeline, providing customer support, learning products, and enhancing sales skills.

Responsible for managing Cloudflare's Enterprise customer relationships, ensuring their success, and advocating for their needs while balancing company goals.

The Customer Success Manager will manage post-sale customer experience, advocate for customer needs, and ensure enterprise customer success while maintaining relationships.

The Partner Solutions Engineer builds relationships with EMEA partners, drives technical solutions, and collaborates internally to support partner success and product influence, requiring strong technical sales management skills.

The Senior Named Solutions Engineer collaborates with clients to solve complex problems, providing technical guidance and project management expertise while advocating for Cloudflare's products and services.