Serve as trusted advisor to banking clients to identify, quantify, and realize value from Celonis Process Intelligence. Lead value assessments, build business cases and demos, run workshops, manage stakeholder communication, drive adoption, expansion and renewals, and feed product teams with customer insights.

Lead strategic customer success and transformation programs for major Celonis clients. Build executive relationships, define value roadmaps, coordinate cross-functional teams, drive platform adoption and measurable business outcomes, resolve escalations, and establish customer centers of excellence. Organize advisory boards, advocate for customer needs, support thought leadership, and mentor internal teams. The role requires extensive experience in customer success, strategy consulting, large-scale transformation, change management, and executive engagement.

The Lead Value Engineer is a trusted advisor to customers, driving their value journey through analytics, process improvement, and stakeholder engagement, particularly in Finance and Supply Chain.