Top Customer Success & Experience Jobs in London

The Account Manager will build and maintain strong client relationships, identify upsell and cross-sell opportunities, and enhance client satisfaction through effective communication and strategies.

As an Onboarding and Customer Monitoring Analyst, you will conduct KYC/KYB checks, assess fraud risks, draft due diligence reports, and achieve compliance goals while managing stakeholder expectations.

Lead and manage a hybrid Customer Relations team, focusing on operational excellence and team development, while ensuring high-quality support for merchants.

As a Compliance Officer, you will ensure regulatory compliance across product development and business operations. You will assess regulatory requirements for expansion, manage compliance policies, and conduct audits, providing strategic guidance for sustainable growth.

The Sales Support Agent will provide first-line support to independent sellers, handle inquiries, maintain records, and assist management in identifying trends. Responsibilities include answering calls and emails, resolving complaints, and maintaining accurate records.