Leads technical direction for GitLab Professional Services engagements from discovery and scoping through implementation and handoff. Designs GitLab architectures, deploys self-managed and cloud environments, executes source-code and CI/CD migrations, and provides DevOps and DevSecOps consulting. Coordinates customers, partners, and internal teams; creates delivery documentation, automation, training, and reusable implementation assets. The role requires strong technical communication, cloud and on-premises infrastructure experience, Terraform and Ansible expertise, migration experience, and the ability to manage complex customer projects remotely.