Leads complex PagerDuty implementations, automation projects, and AI-driven digital operations solutions for enterprise customers. Designs integrations, workflows, service structures, and AI-agent configurations; advises senior stakeholders on DevOps and SRE strategies; and develops reusable delivery frameworks. The consultant manages multiple engagements, mentors junior staff, presents to executives, collaborates cross-functionally, and improves professional services methodologies. The role requires strong scripting, cloud, monitoring, networking, Linux, API, CI/CD, and automation expertise, with hybrid work in the London office.