Serve as a trusted technical advisor across pre-sales and post-sales for enterprise customers. Design architectures for AI, agentic, and web applications; lead technical discovery, demos, workshops, proofs of concept, migrations, and onboarding. Guide performance, reliability, security, compliance, and cost optimization efforts while collaborating with Sales, Product, Engineering, and customer stakeholders. Develop reusable technical assets, provide enablement, and communicate customer needs into product roadmaps.