Support Global Customer Services by designing, developing, and deploying AI-driven prototypes using LLMs and RAG, integrating AI via APIs, preparing post-sales data for training, refining prompts and models, translating business needs into MVPs, creating documentation, and participating in customer sessions to capture feedback.

Support Cloudflare Professional Services by designing and deploying AI-driven prototypes (LLMs, RAG, predictive models) to automate PMO and resourcing workflows; clean and structure post-sales data for model training; refine prompts and model parameters; translate leadership needs into technical requirements and MVPs; and document knowledge bases, workflows, and deployment steps to improve team efficiency.