Workplace Experience Specialist

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.

We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

Visit www.perk.com to learn more.

About the Role

As a Workplace Experience Specialist, you will be a vital member of our Global Workplace Team. You play a pivotal role in ensuring our Barcelona office remains secure, maintained, and optimized to support collaboration, creativity, and high performance.

Reporting directly to the Barcelona Workplace Experience Team Lead, your role sits at the intersection of operations and hospitality. You will be the engine behind our daily services and space management, ensuring the office acts as an enabler for our teams rather than a distraction.

Beyond the physical space, you will work closely with local teams to gather feedback and help bring our community initiatives to life. By blending operational rigour with a people-first approach, you ensure that our Barcelona office isn’t just a place to work, but a destination where our culture truly thrives.

What You’ll Do

• Manage daily operations and services (including maintenance, security, gardening and workplace services), ensuring the office remains reliable, well-maintained, and consistently delivers a 7-star experience.

• Ensure the proper functioning of building and security systems, coordinating necessary repairs with the support of the Workplace Experience Team Lead.

• Support fit-out projects, specifically leading those of low to medium complexity.

• Optimize space management, ensuring spaces and meeting rooms are configured to support daily needs and internal events.

• Collaborate with the TechOps team to maintain the functionality of all AV and IT infrastructure.

• Collaborate with the Community team to organize and execute internal events and engagement initiatives.

• Monitor and resolve Zendesk tickets, guaranteeing high-quality solutions within established SLAs.

• Coordinate office resources—including supplies, equipment, and furniture—to ensure all items are well-stocked and fully functional.

• Handle administrative tasks, such as invoice processing, purchase order tracking, expense monitoring, and office budget control.

• Assist with front desk or reception coverage as needed, including managing incoming and outgoing mail, packages and deliveries.

• Ensure compliance with Health & Safety regulations, legal maintenance requirements, and official inspections; maintain all documentation to be "audit-ready" at all times.

• Maintain accurate, up-to-date office information and documentation within internal systems.

• Support local sustainability initiatives and report environmental metrics.

What We’re Looking For

We are looking for an individual with a genuine passion for creating exceptional workplace experiences, combined with strong operational expertise, outstanding attention to detail, and a people-first mindset. We value extreme ownership and a 'get things done' attitude.

Our ideal candidate will be someone with:

• Fluency in English and Spanish, with strong written and verbal communication skills in both.

• Experience office spaces or services.

• Knowledge of facility maintenance and regulatory requirements (preferred).

• Experienced in managing maintenance and security services (preferred).
  

What We Offer

• Receive competitive compensation and equity ownership in Perk.

• Rest and recharge with our generous allocation of vacation days plus public holidays.

• Take control of your physical health with your choice of private healthcare or a gym allowance.

• Know that your loved ones are protected financially through your Life Insurance if the worst were to happen.

• Join our unforgettable Perk events, including our spectacular annual summer party.

• Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones.

• Make your money go further with our flexible compensation plan.

• Focus on your family with 17 weeks’ paid parental leave during your child’s first year.

• Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes.

• Nurture your language skills with in real-life English, Spanish and Catalan lessons.

• Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years

• Let us help you move to one of our hubs with relocation support.

How We Work

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.

Protect Yourself from Recruitment Scams

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.