Workplace Experience Specialist (m/f/x)

As a part of our global People and Culture Team, the Workplace Experience Team is further enhancing one incomparable and best-in-class workplace environment that fosters employee engagement to drive exceptional business outcomes.

Our mission is to create an exceptional hybrid 1st work environment (physical and virtual) that energizes our culture and aligns with Dynatrace' values. With unwavering dedication for workplace experience, we ignite engagement, empower innovation, foster meaningful connections, and create moments that matter.

As a Workplace Experience Specialist, you will ensure that essential workplace functions continue seamlessly, particularly in the areas of welcoming our team and guests at the front desk, facility management, health and safety, office maintenance, vendor and event management, and employee onboarding at our office in Vienna. You will closely cooperate with the global Workplace Experience team and play a vital role in driving exceptional employee experiences.

• Front Desk - Provide comprehensive local office and front‑desk support by managing visitor services, preparing workshops, ensuring onsite facility service quality, and delivering an exceptional welcome experience for employees and guests.
• Service-Oriented - This role is ideal for someone who thrives as the first point of contact and enjoys interacting with people in a dynamic office environment. Front desk duties will be the primary focus, with all additional responsibilities managed while ensuring an excellent and consistent front‑of‑house presence.
• Facility Management - Oversee daily workplace operations, maintaining facility service quality, managing vendors, and keeping supplies and shared spaces organized and functional.
• Collaborate closely with your global colleagues on projects to further develop employee satisfaction and drive their evolution. Furthermore, alignment and cooperation with the Finance team on expenses, onboarding new vendors, and preparatory invoicing.
• Future way of work concept - continuously improving our office space planning, being a true ambassador for the local Dynatrace hybrid community, nurturing work relationships, and building social engagements.
• Optimize the atmosphere in the office to provide an outstanding experience. Work closely with property management to ensure the work environment meets the highest standards.
• Internal Event Organization - tailored to the needs of your office location in alignment with the Global Workplace Experience team.

• Previous experience in Office Management or a similar position, is highly desirable
• Willingness to take over new responsibilities and improve processes for the better
• Team Player attitude to contribute and drive projects with a get-things-done mentality
• Strong sense of business needs and goals
• Talent for communication, prioritization, and general work organization
• Integrative, empathic, and solution-driven way of thinking
• Fluent German and English skills are a must-have

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Due to legal reasons we are obliged to disclose the minimum salary for this position, which is €46,000 gross per year based on full-time employment (38.5 h / week). We offer a higher salary in line with qualifications and experience.