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Fonoa

Workplace Experience Coordinator

Reposted Yesterday
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Hybrid
London, Greater London, England, GBR
Entry level
Hybrid
London, Greater London, England, GBR
Entry level
The Workplace Experience Coordinator is responsible for ensuring the smooth day-to-day operations of the London office, managing office supplies and logistics, coordinating local events, and fostering a welcoming environment for employees and visitors.
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Role Description

We’re looking for a Workplace Experience Coordinator to help run and elevate the day-to-day experience of our London office. This is a hands-on role for someone who enjoys operational ownership, keeping environments running smoothly, and creating a workplace people genuinely enjoy being in.

You’ll be the go-to person for the London office experience - making sure the office is consistently organised, welcoming, and running smoothly day-to-day.

Our London office is based in a shared workspace in Soho, so while the building operations are managed by the provider, the internal experience and coordination sits with us. You’ll work closely with People Operations and Finance, and partner with teams across the business to support everything from meeting logistics to events and local office culture.

This is a great role for someone who is naturally proactive, detail-oriented, and enjoys being at the centre of a busy environment.

What you will do

Office operations & workplace experience (London):

  • Own the day-to-day running of the London office, ensuring everything is organised, stocked and ready for the team

  • Coordinate office supplies, snacks, catering and general office upkeep

  • Support meeting logistics (room bookings, catering, set-up needs)

  • Be the first point of contact for office issues and know when to escalate
    Maintain a high-quality office environment where employees can do their best work

Events & employee experience:

  • Support planning and execution of local events (e.g. seasonal celebrations, new hire bootcamp, team offsites, leadership meetings)

  • Coordinate internal comms related to office updates, events, and key workplace information

  • Help create a welcoming and connected in-office experience for employees and visitors, including candidates and customers

  • Support logistics for our annual company offsite, including comms, attendee guidance, and coordination support around activities and scheduling

  • Provide light operational remote coordination support for our other overseas offices

You’ll be a great fit if:
  • Experience in workplace coordination, office management, facilities support, hospitality, operations, or similar roles

  • Strong organisational skills and attention to detail

  • Reliable execution - you follow through and keep things moving without needing heavy oversight

  • Proactive mindset: you spot problems early and resolve them quickly

  • Confident communicator who can work well across teams and stakeholders

  • Comfortable working in a fast-moving environment where priorities can shift

  • A genuine interest in creating a great employee experience

As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.

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