We’re looking for a Workplace & Office Operations Coordinator to help create a smooth, welcoming, and well-run office experience at Fonoa. This is a hands-on role that sits at the centre of how our London team works day to day - making sure the office runs reliably, feels great to be in, and supports our ways of working as we scale.
You’ll take ownership of workplace operations, office logistics, and event coordination, partnering closely with People and Operations teams and working with vendors and stakeholders to continuously improve the employee experience. This role is ideal for someone who is proactive, organised, and gets real satisfaction from making things work brilliantly behind the scenes.
What you will doOwn day-to-day office operations for the London office, ensuring it is well organised, welcoming, and aligned with Fonoa’s ways of working
Provide remote workplace and office operations support for other Fonoa offices as needed, partnering with local stakeholders and vendors
Act as the first point of contact for workplace and office-related queries, ensuring issues are resolved quickly and smoothly
Manage office logistics including supplies, vendors, facilities requests, and access management and general upkeep
Coordinate internal and external meetings, including room bookings, calendars, catering, and AV setup
Support onboarding logistics from a workplace perspective, including desk setup, access, and office orientation
Plan and support team events, gatherings, and company-wide initiatives, both locally and in partnership with teams across the business
Communicate key office updates clearly and proactively, including workplace changes, events, and practical information employees needPartner with People and Operations teams to continuously improve the workplace experience as Fonoa scales
Support the wider People Team with coordination requirements, including candidate interviews and candidate experience.
You have experience in office management, workplace experience, operations, events or a similar coordination role
You are highly organised, detail-oriented, and comfortable managing multiple priorities
You communicate clearly and confidently, with a people-first and service-oriented mindset
You enjoy creating a positive, inclusive, and well-run workplace environment
You are proactive, dependable, and comfortable taking ownership of day-to-day operations
You are comfortable working in a fast-paced, scaling environment
Have experience working in a high-growth or international tech company
Are familiar with tools such as Google Workspace, Slack, calendar and booking systems
Have experience supporting hybrid or distributed teams
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