WorkDay and Finance Systems Administrator

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.  

WHO WE ARE

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.  

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. 

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location. 

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”! 

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

WHAT YOU’LL DO

The Workday and Finance Systems Administrator at Duck Creek Technologies is a key role responsible for the administration, configuration, and ongoing maintenance of Workday and finance systems. This level position focuses on leading the technical and operational aspects of the company’s enterprise systems. The role combines technical expertise with strategic planning and effective communication to ensure the seamless functioning of these critical systems, contributing to the organization’s overall goals and priorities. The individual in this role will be accountable for ensuring that system configurations align with operational objectives and will provide guidance on best practices for the systems’ administration. 

Job Description:

• Administer and configure the Workday platform to align with business requirements. 

• Manage system upgrades, patches, and integrations with other enterprise systems. 

• Develop and maintain system documentation, including configuration guides and user manuals. 

• Provide technical support and troubleshooting for Workday and finance systems. 

• Collaborate with cross-functional teams to analyze and gather business requirements. 

• Design and implement system enhancements and new functionalities. 

• Ensure data integrity and security within the Workday and finance systems. 

• Conduct system audits and compliance checks to ensure system reliability. 

• Develop and deliver training programs for end-users to ensure proper usage. 

• Monitor system performance and implement optimizations as needed. 

• Oversee user access and permissions within the systems. 

• Stay updated with industry trends and best practices in Workday and finance systems administration. 

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WHAT YOU’VE DONE

QUALIFICATIONS/REQUIREMENTS

Education and Work Experience:

• Bachelor's degree in Information Technology, Computer Science, Finance, or a related field or equivalent years of experience. 

• Minimum of 5 years of experience in WorkDay administration and finance systems management. 

• Strong understanding of enterprise systems and their integration. 

PREFERRED: 

• Advanced certifications in WorkDay or finance systems. 

• Experience in a global software company or similar industry. 

• Proven track record of managing complex system implementations and upgrades. 

Knowledge, Skills, Abilities & Behaviors:  

• Strong technical skills in WorkDay configuration and administration. 

• In-depth knowledge of finance systems and their integration with WorkDay. 

• Excellent problem-solving and analytical abilities. 

• Strong project management skills. 

• Ability to work independently and manage multiple priorities. 

• Excellent communication and interpersonal skills. 

• Strong attention to detail and accuracy. 

• Ability to work effectively in a fast-paced and dynamic environment. 

• Proficiency in data analysis and reporting. 

• Strong understanding of data security and compliance requirements. 

• Ability to develop and deliver effective training programs. 

• Strong organizational and time management skills. 

• Ability to collaborate effectively with cross-functional teams. 

• Proficiency in Microsoft Office Suite and other relevant software. 

• Commitment to continuous learning and professional development. 

• Ability to adapt to a fast-paced and dynamic work environment. 

Other Requirements:

Travel: 0-10%

Work Authorization: Legally authorized to work in the country of the job location.

WHAT WE STAND FOR 

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. 

As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status. 

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/

Please let us know if you encounter accessibility barriers with our web content by sending an email to [email protected].

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.