Wholesale Manager

Company Description

We believe amazing things can happen over a cup of coffee.

Everyone’s coffee experience is unique – that’s why we bring this flavour into our careers. We keep our care and guidance individual to you. We celebrate achievements and support one another in a workplace that’s committed to doing the right thing – across the world.

Our goal is simple but ambitious. Jacobs Douwe Egberts: a coffee for every cup.

JDE is a €5 billion global business retaining a start-up feel and containing some of the leading brands in Coffee and Tea – Kenco, L’OR, Tassimo and Douwe Egberts to name a few. The UK represents a top 5 global market for JDE and continues to be a growth engine for the category, driving premiumisation by leading the single-serve partition with the Tassimo brand and premiumising the instant coffee segment through Kenco, L’OR and the Douwe Egberts brands.

Working with us is an exciting opportunity to make a difference in the world’s largest pure play coffee company.

Job Description

The Wholesale SNAM role will be responsible for overseeing JDE’s wholesale channel and directly manage the relationship with our biggest wholesale customer, Costco. This successful candidate will work with the NAC to help shape our wholesale strategy for the next 1-3years and lead the execution of this strategy in the market. Day to day, this role will manage the end-to-end account management process, based around developing our commercial relationships to build mutually beneficial growth plans with our key wholesale accounts and robustly forecasting these plans internally.

The Wholesale SNAM will also be responsible for the coaching and development of our Wholesale National Account Manager and will take an active role in the growth of these wider wholesale accounts both at national and local level. With huge scope for growth, this role will require full cross functional working and exposure to leadership teams regarding wholesale future strategy.

• Overseeing management of our total wholesale channel
• Coaching and development of our Wholesale National Account Manager
• The delivery of customer AOP P&L; delivering agreed volume, NSV, GP & GP% measures 
• The pricing, promotion, negotiation, and account planning of the customers.
• Developing customer relationships and bring the customer strategy into JDE.
• Understanding of category, market, customer, and consumer dynamics
• Negotiation of NPD listings, distribution increases, feature plans and shopper activation.
• Leadership of internal business planning & stakeholder management
• Leveraging internal resource to deliver results effectively.
• Leading cross functional team to deliver customer initiatives.

Qualifications

• Proven UK Account Management experience in a retail FMCG brand environment, preferably with some experience of dealing with wholesale customers
• Strong organisational skills with the ability to work with others to deliver a specific customer strategy.
• Ability to demonstrate NSV growth achievement and a strong ability/restlessness to seek out further growth.
• The nature of this role requires strategic capability, strong internal networks and cross-functional relationship building skills.
• Ability to deal with ambiguity, lack of data and at ease with difficult and demanding customer conversations.
• Some travel outside of usual hybrid working pattern.

Additional Information

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