Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.
Trustpilot is a profitable, high-growth FTSE-250 company, with a vision to become the universal symbol of trust. We operate the largest independent consumer review platform in the world, we are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.
Reporting directly to the Chief Strategy Officer, you will work directly with Executive Leadership including our Chief Product Officer and Chief Revenue Officer to define and deliver the commercial strategy of the business.
You will be responsible for developing and overseeing the delivery of specific commercial growth strategies such as partnerships, utilising AI and vertical consolidation to build on the growth of the Trustpilot brand.
What you’ll be doing:
- Driving “Zero to One” new business development, partnerships and M&A opportunities
- Lead the end-to-end new business pitch process, from initial contact to contract negotiation
- Oversee the development of our growth plan across short and long-term horizons
- Shape new business and partnership deals to aid our expansion
- Provide structure and process to the new business pitches, ensuring seamless coordination between internal teams and stakeholders
- Execute the sales priorities in line with our commercial strategy including direct prospecting, conference attendance, roadshows, and campaigns
- Establish GTM strategy, sales processes and key pitch materials including narrative and positioning to drive growth
- Provide regular feedback to the Executive Leadership team and key stakeholders on market developments and opportunities
Who you are:
- Significant experience in a strategy role with a commercial focus ideally within a scaling SaaS business
- Previous experience with creating new and unique business opportunities rather than adding to what already exists.
- Knowledge of integrating new functionality and features into user experience, open AI, international expansion and partnership opportunities
- Proven ability to work cross-functionally to build relationships and influence across a broad range of stakeholders
- A comprehensive analytical and strategic approach to sales
- Ability to travel regularly to meet customers and attend industry events
What’s in it for you:
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!
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About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
What We Do
Hi. We're Trustpilot.
We don’t mean to brag, but we’re not your average review provider. We’re the only review platform open to all businesses and consumers — yet independent of both — and trusted around the world for our focus on transparency and content integrity.
For consumers, we’re a direct line of communication to the businesses that shape our world. For businesses, we’re a way to learn from customer feedback and offer better products and experiences.
Why Work With Us
Trustpilot is on a global mission of expansion to create trust and transparency within the online shopping experience. Founded in Denmark in 2008, we have six offices globally, with NYC being our flagship location in North America. With an "in it to win it" mentality, employees enjoy a collaborative environment that fosters professional development
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Trustpilot Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Balanced work-life environment, with flexibility and the option to regularly work from home part of the week
