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About This Role
An Executive Partner (EP) in the Forrester executive program for technology executive is a client’s trusted advisor and thought partner.
In the process, this individual will help senior technology executives and their teams develop customer-focused, high-performance IT strategies that allow their organizations to adapt to change, be resilient to shocks, and enable the creativity of its people.
The successful candidate will also play a critical role in the operation of the internal Forrester research and sales ecosystems. As a full member of the Forrester research organization, EPs identify potential research topics, connect researchers with forward-looking clients, and participate in research interviews. In partnership with sales, EPs communicate Forrester’s value proposition to clients, identify opportunities for consulting support, and contribute directly to Forrester’s revenue goals for the executive programs business.
Job Description
The CIO Executive Partner is primarily responsible for client delivery and retention; the EP also plays a key role in identifying sales expansion opportunities for Forrester. They must possess the relevant executive-level technology experience and strategic thought-leadership to challenge clients’ thinking. Specifically, the Executive Partner will:
- Serve as a strategic business advisor to executive program clients, advising them by applying Forrester’s research and drawing upon their own practitioner experience.
- Develop a comprehensive understanding of a client’s key priorities, company environment, and personal aspirations.
- Provide candid, actionable feedback on strategies/initiatives.
- Help each client identify and make decisions critical to success.
- Bring the best of the Forrester ecosystem (spanning research, consulting, and events) to clients in a timely and tailored fashion.
- Manage 15 to 20 senior client relationships.
- Partner with sales and customer service teams to deepen client-account relationships.
- Create a comprehensive delivery plan that is grounded in Forrester intellectual property (e.g., decision tools, frameworks, and research).
- Represent the voice of the customer to assist Research with content creation.
- Provide proactive business development support to Forrester’s sales organization, helping to develop and nurture existing opportunities identified by sales.
- Be a thought leader in the technology space by representing Forrester in social media channels and by speaking at external events.
Job Requirements
- Fifteen-plus years of proven experience in technology leadership either as:
- a chief information officer (CIO), chief technology officer (CTO), chief digital officer (CDO), or other senior technology executive; or
- a senior consultant to the those in technology leadership roles.
- Intimate familiarity and understanding of the IT industry and the role of the CIO (including digital transformation, executive management, change management, cybersecurity, business model innovation, automation and intelligent systems, digital strategy, and trends, use of metrics, etc.).
- In depth understanding of the business value of IT and the alignment of business and IT strategies.
- A strong executive presence and the ability to create positive impressions with C-suite executives through all channels of communication.
- Strong collaboration, partnering, and influencing skills.
- Embody Forrester’s values of client-focus, collaboration, courage, integrity, and quality.
- Superior presentation skills.
We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.
Let’s be bold, together.
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Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to [email protected].
Data Protection
The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.
By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to: Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.
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