VP, Alternatives Operations Manager

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world’s largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.

Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking.  We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients.

We are seeking a Vice President, Alternative Operations, to join our global Alternatives Operations team in London. This team supports PIMCO's Alternative Credit, Special Situations, and Insurance Solutions platforms, including complex private debt, distressed investments, private equity vehicles, structured financing arrangements, and separately managed accounts. The role will primarily support European-based Portfolio Managers and investment strategies while partnering closely with teams across London, Newport Beach, New York, Austin, and Dublin.

The Vice President will serve as a senior operational partner to Portfolio Management, providing oversight across the full lifecycle of private and originated investments, from deal execution and funding through settlement, ongoing asset maintenance, restructurings, and final exit events. The individual will work cross-functionally with Legal, Compliance, Finance, Treasury, Product Strategy, Tax, and third-party service providers to ensure operational readiness and a robust control environment.

The successful candidate will be responsible for driving operational excellence, enhancing controls, managing key service provider relationships, leading strategic initiatives, and serving as an escalation point for complex financing structures, bespoke transactions, and operational issues across European portfolios. This role requires a strong understanding of private credit markets, complex debt structures, alternative investment operations, and project leadership within a fast-paced investment environment.

Key responsibilities include, but are not limited to:

• Act as the primary operational partner to European Portfolio Managers supporting Special Situations, Private Credit, Distressed, Opportunistic and other Alternative Credit strategies.

• Provide oversight of private lending transactions, including funding, settlement, cash management, lifecycle events, restructurings, amendments, refinancings, and exits.

• Lead operational due diligence and execution readiness for new investment strategies, financing structures, separately managed accounts, and bespoke transactions.

• Serve as the senior escalation point for complex operational issues involving custodians, administrators, loan agents, counterparties, and outsourced service providers.

• Oversee outsourced providers performing settlements, asset setup, waterfall calculations, income processing, reconciliation activities, and investment accounting support.

• Partner with Portfolio Management, Legal, Compliance, Treasury, Tax, Product Strategy, and Finance teams to ensure timely execution of transactions and operational support of investment strategies.

• Review and challenge operational processes to identify opportunities for automation, efficiency gains, risk reduction, and control enhancement.

• Lead cross-functional projects related to technology enhancements, operational transformation, regulatory initiatives, and platform growth.

• Oversee investment monitoring processes, payment tracking, drawdown execution, financing facilities, covenant reporting, and portfolio-level operational controls.

• Review operational impacts of complex transactions, including restructurings, distressed exchanges, debt-for-equity conversions, share conversions, and special corporate actions.

• Manage relationships with banks, custodians, administrators, trustees, and other external service providers to ensure high service quality and accountability.

• Support investor, client, auditor, and regulatory inquiries related to operational processes, controls, and investment activity.

• Provide coaching, mentorship, and subject matter expertise to junior team members while fostering a culture of collaboration, accountability, and continuous improvement.

• Bachelor's degree required; advanced degree or professional designation preferred.

• Minimum 8-12 years of experience supporting alternative investments, private credit, structured products, special situations, syndicated loans, or related debt products.

• Extensive experience managing complex operational processes across the lifecycle of private and originated investments.

• Strong understanding of private credit markets, loan products, restructurings, distressed debt, leveraged finance, and alternative investment structures.

• Experience supporting European investment strategies and working with European counterparties, custodians, administrators, and service providers preferred.

• Demonstrated experience leading cross-functional initiatives and managing multiple stakeholders across investment, operational, and control functions.

• Strong knowledge of financing structures, including leverage facilities, subscription facilities, warehouse arrangements, bespoke lending structures, and total return swaps.

• Understanding of fund accounting, investment accounting, and operational implications of lifecycle events, including principal and interest processing, expenses, capital calls, and distributions.

• Proven ability to interpret credit agreements, financing documents, and legal documentation while identifying operational implications and risks.

• Strong risk management mindset with experience designing and enhancing operational controls.

• Experience overseeing outsourced service providers and establishing effective governance and oversight frameworks.

• Advanced Excel and Bloomberg proficiency required.

• Experience with data analytics, SQL, reporting tools, and operational technology platforms preferred.

• Excellent communication and relationship management skills, with the ability to engage effectively with senior investment professionals and external stakeholders.

• Experience supporting European private credit, stressed/distressed debt, opportunistic credit, or special situations investing.

• Familiarity with fund-level and asset-level financing structures.

• Understanding of private equity fund structures and legal entities.

• Experience leading operational transformation or technology implementation projects.

• Strong knowledge of outsourced operating models and operational governance frameworks.

Equal Employment Opportunity and Affirmative Action Statement

PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws.

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